Our Terms

Who are we?

Horsing Around is a company based in the United Kingdom, whose office is at Wern Fach, Aberhafesp, Newtown, Powys, SY16 3JH, United Kingdom.

You can contact Horsing Around at any time by using the contact form on our Contact Us page.

Access to our website

This page sets forth the Terms & Conditions that will apply between you and Horsing Around for the sale and purchase of items in your basket, and for your use of the Horsing Around web site. Each page of our web site contains a link to this page so you may quickly and easily understand the conditions under which you elect to use our web site. You should read this page carefully before exploring our web site.

The Terms & Conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes. Our terms do not affect your consumers' statutory rights.

Your responsibilities

You warrant that the personal information which you are required to provide as a customer is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We do collect our customers IP addresses and any attempted illegal transactions will be reported to the necessary authorities.

Privacy Policy

Horsing Around is committed to protecting your personal information and will keep the information you entrust by keeping it safely and securely in accordance with Data Protection Act 2018 and will comply with that Act's provisions.

To find out more about our Privacy Policy which are incorporated into these conditions please visit our Privacy Policy page.

Purchase of products

The following technical steps are required to create the contract between you and Horsing Around are as follows:

  • You place the order for your products on our Website by pressing the confirm order button at the end of the checkout process. You will be taken through the process of placing an order by a series of simple instructions on the Website.
  • We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Horsing Around.
  • If ordering any product from our fine bone china range then a 20% non refundable deposit will be required to process your order.
  • Order acceptance and the completion of the contract between you and us will take place on the despatch of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled the order in accordance with our Returns & Refunds page.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

Contract cancellation 

Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 14 working days after the day on which you receive your order as part of our 'total satisfaction guarantee' to our customers.

If you wish to exercise your right to cancel this contract we will then refund you the price you have paid for the goods, but not a service provided by us, such as a gift wrap service or the delivery charge. Please refer to our Returns & Refunds page for further details.

Product copyright

Please note that all the products we sell are either copyrighted to Horsing Around, or to the artist we are representing. 

We do not allow any of our sculptures, or parts of our tack/prop range, to be reproduced in any form. The act of copying or adapting our work is a restricted act. Any adaptation will be legally regarded as a derived work; so if you simply adapt our products, it will still be our work. 

We have every right to object if you reproduce such a work when you have not been given permission to do so. We are also entitled to reclaim any money you make from selling our work.


You agree fully to indemnify, defend and hold us, and our partners, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Our rights

We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third-party for any modification to or withdrawal of the website; and/or change the conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. 

It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. 

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. This does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

We will not be liable any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions.

Force majeure

Horsing Around shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Governing law & jurisdiction

Contracts between you and Horsing Around shall be governed by English Law and you and Horsing Around submit to the exclusive jurisdiction of the British courts.